Terms and Conditions
Please read these Terms and Conditions carefully before making a booking
You have the right to cancel your booking within seven days of making it. If you do, we will pay a refund less a reasonable administration fee. However if you haven’t cancelled your booking 24 hours before your arrival time and date no refund will be given. We have the right to refuse or charge an additional fee for commercial vehicles that have booked. We do not accept vehicles larger than a Mercedes-Benz Sprinter.
You have the right to cancel your booking within seven days of making it. If you do, we will pay a refund less a reasonable administration fee. However if you haven’t cancelled your booking 24 hours before your arrival time and date no refund will be given. We have the right to refuse or charge an additional fee for commercial vehicles that have booked. We do not accept vehicles larger than a Mercedes-Benz Sprinter.
What we can do:
a)We will take reasonable care
of your vehicle for the period you have booked and paid for, starting from when
you give us the keys to your vehicle.
b)We will only be responsible
where we are at fault.
c)We can move vehicles to a
secured parking site we choose within the area.
d)If you park for longer than
the period you have booked for, we will charge you the full daily price that applies
at the time.
e)We wilI consider your vehicle
to have been abandoned if you do not claim it at the end of your booked period.
We may then make legal arrangements for disposal to cover our costs. As a last resort
this may mean selling your vehicle.
We are not responsible for the following :
a)Matters that are covered
by your car, holiday or any other more specific insurance. You must look to that
for protection in the first instance.
b)If you damage your vehicle
while parking it, events outside our control or events you have not arranged insurance
cover for or have insurance excesses for.
c)Mechanical failures, terrorism,
catastrophe or criminal activity.
d)Any deterioration in the
vehicle’s condition while it is with us.
e)Property left unattended
on our site, in courtesy vehicles and trailers, or in your vehicle.
f)Any losses caused by you
not leaving enough time for transfers to the airport.
g)Delays in collecting your
vehicle caused by you losing the receipts or not having some other proper authority.
h)Claims you make after leaving
the site.
i)Any consequential (indirect)
losses.
What you must do :
a)Arrive in plenty of time,
follow our directions and park outside reception, and not cause an obstruction.
b)Let us know if you have a
disability and need help.
c)Leave your vehicle keys with
us so that we can move your vehicle.
d)Tell us about any vehicle
immobiliser, automatic security feature or modification for a disability.
e)Remove all your belongings
from the vehicle.
f) Keep your luggage with you
at all times.
g)Hand the vehicle over to
us in a roadworthy, safe and legal condition with full insurance.
h)Drive slowly and carefully
in the car park and keep children with you.
i)The bus driver is responsible
for the safety of the vehicle. Please follow the driver’s instructions.
j)Produce a receipt or some
other proper authority when you come to collect the vehicle. We can refuse to hand
over the vehicle if you cannot prove that you own it.
k)Produce a receipt or some
other proper authority when you come to collect the vehicle. We can refuse to hand
over the vehicle if you cannot prove that you own it.
l)Ensure a member of our staff
checks your vehicle carefully before you leave it with us.
m)Report any claims to our
staff before you leave the site with your vehicle.
Airport Carparkz, Unit 8, Barratt Industrial Park, Airport Way, Luton, LU2 9NH.
